Refund & Returns Policy
Refund & Returns Policy
We want you to be happy with your RetroShaves purchase. Here is our return and refund policy:
1. Right to Cancel (EU Consumer Law)
You have the right to cancel and return your order within 14 days of receiving it, for any reason.
2. Return Conditions
- Items must be unused, in original packaging
- You must notify us by email before returning
- Return shipping is paid by the customer unless item is defective or incorrect
3. Exceptions
- For hygiene reasons, used razors or opened blades are non-returnable
- Items sold as “vintage” or “final sale” cannot be refunded unless damaged on arrival
4. Refunds
Once we receive and inspect the return, we’ll issue a refund to your original payment method within 5–10 business days.
5. Damaged or Wrong Item?
Contact us within 48 hours of delivery with photos. We’ll resolve it quickly.
Contact: mareantiga@gmail.com